In less than two months they will open Ripio offices in Bogotá together with a proposal linked to financial education.
This in order to expand access to the world of cryptocurrencies in the country. In this way, its official launch in Colombia will be established since the platform has already been opened.
Our product offering goes far beyond an exchange, which is often the only service for other companies. In fact, our main product - with more than 3 million users to date - is a digital cryptocurrency wallet for first-time users, said the Ripio team.
Because in Colombia different users have reported problems with Binance customer service support.
Ripio's team responded that they work focused on strengthening and scaling their customer service to respond to any type of query in a matter of hours.
clarified that like the functionalities of its platforms, its help center is 100% digital with real agents who come into contact with the concerns of users.
Ripio seeks to contribute to the regulation of cryptocurrencies
From Ripio, they commented that in all the countries where they provide or plan to provide services, they maintain a fluid dialogue with government and regulatory entities. The path to intelligent regulation of the industry lies in dialogue, they said.
To use your bitcoin exchange and other cryptocurrencies, it is necessary to register identity data. The company can send this information, as well as the account movements, to regulatory agents if it so warrants, as is the case in Argentina given the established laws.
It follows compliance manuals audited by the consultancies KPMG, E&Y and PwC. And it has KYC know your customer and AML anti money laundering procedures. These practices expose the privacy of users to the company, so it must be taken into account before registering in the app.
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